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Remote UI update
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We did an update today, July 29, 2021, to our remote UI
Infrastructure as
announced earlier. This upgrade improved the throughput and response time of
our remote UI infrastructure and ensured it can scale up in
the future.
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Unfortunately, in 2 regions, Home Assistant did not reconnect
as we expected. We’re still investigating but it looks like
the DNS change triggered a bug inside Home Assistant that
prevented it from automatically reconnecting to the remote UI.
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If your client did not automatically connect back to the
remote infrastructure, you will need to manually enable it
again. You can do this remotely from the
Nabu Casa account page
or locally on your instance. See instructions below.
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If you are experiencing issues with the Home Assistant app on
your phone while your Home Assistant instance shows that it is
connected, restarting your phone should help solve the
problem.
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| Sorry for the inconvenience |
| Paulus Schoutsen |
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Reconnect Locally
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Go to
Home Assistant Cloud
inside the configuration panel and toggle the connection off
and then on again.
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Reconnect Remotely
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Login to the
Nabu Casa account page
and click on “Connect”. This sends a command to your Home
Assistant instance to reconnect to the cloud. If you see "no
response from instance" you will need to instead use the local
option as described above.
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